The book "Künstliche Intelligenz Im Dienstleistungsmanagement : Band 1: Geschäftsmodelle" by Karsten Hadwich is a part of the Forum Dienstleistungsmanagement Ser. It focuses on the implementation of artificial intelligence in service management, specifically exploring innovative business models in the industry. Published by Springer Fachmedien Wiesbaden Gmbh in 2021, this hardcover book is written in German and includes illustrations. With a total of 503 pages, it delves into topics related to customer relations and management within the service industry, making it a valuable resource for those interested in the intersection of AI and service innovation.
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